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Case Study of Office of Company Registrar (OCR)
People starting a new business are hesitant to register their business by themselves. They are ready to take help of the intermediary rather than understanding the process and doing it by self. This has developed a negative impact and reputation on the service provided by the Office of the Company Registrar (OCR), which is there to provide service to public. Is there any way where the service delivery of OCR could be improved and its reputation be reinstated?